All-Age Carers Service
Liverpool City Council is recommissioning a citywide All-Age Carers Service to provide information, advice, assessment and practical support for unpaid adult carers, parent carers, young carers and young adult carers. The procurement comprises five lots covering a digital carer platform and information, advice and guidance; adult and parent carers; young, young adult and sibling carers; carers advocacy; and carers opportunities. Expected delivery includes initial triage and referral, statutory carers assessments and support planning, wellbeing activities, breaks, peer support, training, advocacy, outreach to under-represented communities, transition support, data and outcomes reporting, and collaboration with local partners. The service will be delivered across Liverpool, although specific sites are not stated, and the contract period is up to 12 months, subject to satisfactory performance against contractual measures; no estimated value is provided. The critical qualification requirement is the ability to undertake statutory carers assessments in accordance with the Care Act 2014 and, for younger carers, the Children and Families Act 2014.
Buyer: Liverpool City Council. Source: Find a Tender. Updated 23 Sept 2026.
Key facts
- Estimated value: £5.4m
- Bids close: 28 Oct 2026
- Location: Liverpool
- Procedure: Open procedure
- Contract period: 1 May 2027 to 30 Apr 2031
- Category: Educational software development services (72212190)
From the official notice
Liverpool City Council will shortly be going to market to recommission our All-Age Carers Service for Liverpool. The All-Carers Service provides a citywide offer of information, advice, assessment and practical support for unpaid carers of all ages in Liverpool, including adult carers, young carers and parent carers. The service aims to identify carers early, assess needs, promote wellbeing, improve access to services and community support, and enable carers to sustain their caring role, including support with breaks, peer support, training and signposting, in line with statutory duties and local priorities. There will be 5 Lots in this procurement as follows: Lot 1 - Digital Carer Platform, and Information, Advice and Guidance Lot 2 - Adult Carers and Parent Carers Lot 3 - Young Carers, Young Adult Carers and Sibling Carers Lot 4 - Carers Advocacy Lot 5 - Carers Opportunities
View the official notice
Questions about this tender
When is the deadline?
Bids close on 28 Oct 2026.
What is it worth?
The estimated value is £5.4m.
Who can apply?
The buyer has marked it as suitable for small and medium-sized businesses.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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