Case Management System - Drug and Alcohol Service
Somerset Council is procuring a secure, hosted, fully supported, multi-agency, web-based information and case management system for professionals supporting clients who use drug and alcohol services. The buyer is a local authority operating in the public sector, and the system will support coordinated substance-misuse case management across participating agencies. Key supplier responsibilities are expected to include providing the hosted software, maintaining its security and availability, delivering ongoing technical support, and enabling authorised professionals to record and manage client information securely. The estimated contract value is £400,000, although the available tender information does not state the contract duration or implementation timeframe. Delivery is required in the UKK23 region of the United Kingdom, covering Somerset Council’s service environment. The tender details do not specify a mandatory certification or formal qualification; the central eligibility requirement is the ability to provide a secure, supported, multi-agency system for substance-misuse professionals.
Buyer: Somerset Council. Source: Find a Tender. Updated 7 Oct 2026.
Key facts
- Estimated value: £400k
- Bids close: 9 Nov 2026
- Location: Somerset
- Procedure: Competitive flexible procedure
- Contract period: 1 Jan 2027 to 30 Jun 2030
- Category: Software package and information systems (48000000)
From the official notice
Somerset Council is looking to procure a secure, hosted, fully supported, multi-agency, web-based Information/Case Management System for use by professionals involved in clients’ support for substance misuse.
View the official notice
Questions about this tender
When is the deadline?
Bids close on 9 Nov 2026.
What is it worth?
The estimated value is £400k.
Who can apply?
The buyer has marked it as suitable for small and medium-sized businesses.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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