Community Wrap Around and Night Support Service CRN/2026/294
Stoke-on-Trent City Council is procuring specialist short-term home-based support services for adults aged 18 and over, split into Lot 1 Night Support Service and Lot 2 Wrap Around Support Service. The Council, a local government authority in the UK public sector, requires one provider for each lot to deliver overnight support from 11pm to 6am and flexible daytime intensive support, using block rota or block support arrangements. The services must provide physical staff presence, supervision, observation, reassurance, risk management and professional evidence to inform crisis response, recovery, hospital discharge, assessment and longer-term care planning, while helping people remain safely at home and avoid unnecessary admissions or residential care. The estimated contract value is £3,520,244, and the delivery area is the United Kingdom, specifically region UKG23. The key eligibility requirement is that bidders may bid for one or both lots, but each lot will be awarded to a single provider.
Buyer: Stoke on Trent City Council. Source: Find a Tender. Updated 1 Oct 2026.
Key facts
- Estimated value: £691.9k
- Bids close: 2 Nov 2026
- Location: Stoke-on-Trent
- Procedure: Open procedure
- Contract period: 3 Mar 2027 to 2 May 2029
- Category: Health and social work services (85000000)
From the official notice
Stoke-on-Trent City Council is seeking to appoint one Provider for Lot 1 and one Provider for Lot 2 to deliver two specialist short-term home-based support services for adults aged 18 and over. The services are designed to support people to remain safely within their own homes during periods of increased need, crisis, recovery, assessment or transition, whilst avoiding unnecessary hospital admissions and long-term residential care placements. Providers may bid for one or both Lots; however, each Lot will be awarded to a single Provider. Lot 1 - Night Support Service Lot 1 is a short-term overnight support service delivered through block rota arrangements. The service is intended for individuals who require short-term support, supervision, observation or reassurance during night-time hours from 11pm - 6am. The successful Provider will deliver overnight support within an individual's home, typically during periods of crisis, hospital discharge, deterioration in health, carer breakdown, increased risk or whilst assessments are being undertaken. The service will provide a physical staff presence overnight to monitor wellbeing, manage identified risks and respond to support needs as they arise. A key function of the service is to gather evidence about an individual's overnight needs and provide professional observations to support future care planning and decision-making by the Council. Lot 2 - Wrap Around Support Service Lot 2 is a flexible short-term wrap around support service ...
View the official notice
Questions about this tender
When is the deadline?
Bids close on 2 Nov 2026.
What is it worth?
The estimated value is £691.9k.
Who can apply?
Any supplier that meets the buyer's requirements can apply. Check the official notice for conditions.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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