ID5867746 DOJ - PSNI - Core IT Managed Services Contract
The contract covers core IT managed services for the Police Service of Northern Ireland (PSNI), procured by CPD’s Supplies and Services Division on behalf of the Department of Justice, supporting the Authority’s operational systems across Northern Ireland and excluding specified wide-area and local-area networks, printers, and specialist departmental systems. The supplier will provide infrastructure and hosting, application support, desktops, laptops and peripherals, and service desk services, while interfacing with excluded systems and third parties where required. Performance expectations include continuity during transition, scalable and flexible services, protection of system and data confidentiality, availability and integrity, secure on-premises and approved cloud management, compliance with UK GDPR and applicable security frameworks, continuous improvement, automation, and adoption of demonstrably beneficial technologies such as artificial intelligence. The estimated value is recorded as £1, and the contract duration is not stated in the available information. The critical qualification requirement is the ability to deliver secure, resilient managed IT services in compliance with applicable data protection legislation and security standards.
Buyer: CPD - Supplies and Services Division. Source: eTendersNI. Updated 22 Sept 2026.
Key facts
- Estimated value: Not stated by the buyer
- Bids close: 29 Oct 2026
- Location: Northern Ireland
- Procedure: Open/Competitive Flexible
- Category: IT services: consulting, software development, Internet and support (72000000)
From the official notice
The Police Service of Northern Ireland (Authority) has a requirement for the provision of Core IT Managed Services (Contract). The Core IT contract encompasses the Authority’s operational systems excluding Wide Area Networks, Local Area Networks, Printers, and those dedicated internal networks and systems supporting sensitive specialist departments. The Supplier may be required to interface with these systems and collaborate with relevant third parties as necessary to ensure the effective delivery of services. The primary focus of this Core IT procurement is, to make a strong contribution to public confidence in policing by driving improvements in public service delivery through the provision of world-class IT services, which enhances frontline policing efficiency and resilience. In parallel, the aim is to deliver improved value for money for taxpayers through robust and effective contract management that drive continuous improvement in supplier performance throughout the initial contract term. The Authority therefore wishes to procure a Core IT solution which: • Meets all existing business requirements, providing continuity of service across all Authority operations; • Supports the transition from the current contractual arrangements to the new contract, ensuring minimal disruption to ongoing IT services and operational capability; • Provides flexibility and scalability to accommodate future and evolving business requirements, including changes in operational scope, technolo...
View the official notice
Questions about this tender
When is the deadline?
Bids close on 29 Oct 2026.
What is it worth?
The buyer has not published a value.
Who can apply?
Any supplier that meets the buyer's requirements can apply. Check the official notice for conditions.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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