Integrated Advocacy Services
Liverpool City Council, a local government authority, is commissioning an Integrated Advocacy Service covering statutory and non-statutory advocacy, including Independent Health Complaints Advocacy. The provider must help the Council meet duties under the Care Act 2014, Mental Capacity Act 2005 and Mental Health Act 1983, while also offering flexible, issue-based support for people who fall outside formal statutory eligibility. Services must enable individuals to communicate their views, wishes and preferences, understand and participate in decisions, safeguard their rights, and achieve person-centred outcomes, with particular attention to people who have substantial difficulty understanding, retaining or communicating information and lack an appropriate supporter. The estimated contract value is £3,707,890; the contract duration is not stated in the available information. Delivery is in Liverpool and the wider UKD72 region of the United Kingdom. The critical requirement is the ability to provide independent advocacy that fulfils the Council’s statutory obligations under the Care Act, Mental Capacity Act and Mental Health Act.
Buyer: Liverpool City Council. Source: Find a Tender. Updated 16 Oct 2026.
Key facts
- Estimated value: £3.7m
- Bids close: 16 Nov 2026
- Location: Liverpool
- Procedure: Open procedure
- Contract period: 1 Apr 2027 to 31 Mar 2031
- Category: Guidance and counselling services (85312300)
From the official notice
Liverpool City Council commissions an Integrated Advocacy Service to provide a comprehensive portfolio of statutory and non-statutory advocacy provision, including Independent Health Complaints Advocacy (IHCA). The service is required to support the Council in meeting its statutory obligations under the Care Act 2014, Mental Capacity Act 2005, and Mental Health Act 1983, ensuring eligible individuals receive independent advocacy as mandated. In addition to statutory functions, the service will deliver flexible, non-statutory, issue based advocacy to address unmet need, ensuring that individuals who do not meet formal eligibility criteria can still access proportionate, independent, and person-centred support. The service will enable individuals to express their views, wishes, and preferences, safeguard their rights, and actively participate in decision-making processes that affect their lives. Particular focus will be given to individuals who experience substantial difficulty in understanding, retaining, or communicating information, and who lack an appropriate person to support their involvement. The provider will ensure advocacy interventions are independent, tailored, and outcome-focused, promoting inclusion, equity of access, and improved wellbeing.
View the official notice
Questions about this tender
When is the deadline?
Bids close on 16 Nov 2026.
What is it worth?
The estimated value is £3.7m.
Who can apply?
The buyer has marked it as suitable for small and medium-sized businesses.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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