Let’s Talk Money – Debt & Housing Support Service
Caerphilly County Borough Council, a local government authority, is seeking a qualified organisation to deliver the Let’s Talk Money Debt and Housing Support Service for residents aged 16 and over across Caerphilly County Borough. The contract covers practical, referral-led support for individuals and families whose debt and financial instability create risks of homelessness, tenancy loss or wider family instability, including people who are homeless, in temporary accommodation, sofa surfing or experiencing complex needs. Using a single lead-worker model, the provider must deliver FCA-regulated debt advice, budgeting and financial capability support, income maximisation, relevant welfare benefit applications and appeals, housing-related assistance, home visits and outreach, tenancy sustainment, and homelessness prevention, with support tapered as independence improves. The service is outcome-based and must provide supported actions rather than advice alone where vulnerability or executive-function barriers prevent clients completing tasks. The contract value, duration and specific delivery sites are not stated; delivery is within Caerphilly County Borough. The most critical qualification requirement is the ability to provide FCA-regulated debt advice.
Buyer: Caerphilly County Borough Council. Source: Find a Tender. Updated 2 Oct 2026.
Key facts
- Estimated value: £1.1m
- Bids close: 30 Oct 2026
- Location: Gwent Valleys
- Procedure: Open procedure
- Contract period: 1 Mar 2027 to 28 Feb 2029
- Category: Other community, social and personal services (98000000)
From the official notice
Caerphilly County Borough Council is seeking to appoint a suitably qualified organisation to deliver the Let's Talk Money Debt and Housing Support Service. The service is jointly funded through the Housing Support Grant (HSG) and the Children’s and Communities Grant (CCG – Families First) and is designed to support individuals and families experiencing financial instability where debt is a primary driver of housing risk, homelessness, or wider family instability. The service is referral‑led, accessed primarily through the Housing Support Gateway, and is specifically designed for individuals and families who do not engage well with appointment‑based or advice‑only services. This includes people who are homeless, living in temporary accommodation, sofa surfing, or experiencing complex needs. The Authority is seeking to appoint a suitable Provider to deliver a targeted, debt‑led housing support service for people aged 16 years and over living within the Caerphilly County Borough. The aim of the service is to prevent homelessness, sustain tenancies, and improve family resilience through hands‑on, needs‑led and practical support delivered via a single lead worker model. This includes financial capability and budgeting support, managing debt by securing viable debt solution options, and addressing housing‑related issues that may impact financial stability or tenancy sustainment. The service will provide income maximisation support, benefit entitlement checks, welfare benefit applic...
View the official notice
Questions about this tender
When is the deadline?
Bids close on 30 Oct 2026.
What is it worth?
The estimated value is £1.1m.
Who can apply?
The buyer has marked it as suitable for small and medium-sized businesses.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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