Managed IT and Cyber Security Service Provider - Pre-Qualification (Stage 1 of 2)
North East Autism Society (NEAS), a North East England charity, is seeking a Managed Service Provider to deliver managed IT and cyber security services across its organisation. The scope covers approximately 1,300 users across 54 sites and includes an IT service desk, Microsoft 365 support and backup, cyber security monitoring, endpoint management, Azure support, backup and disaster recovery, vulnerability assessments, managed firewall support, and strategic IT consultancy. The estimated contract value is £900,000, with services expected to start on 1 April 2027; the contract duration is not specified in the available information. Delivery will take place across NEAS sites in the North East of England, United Kingdom. The most critical eligibility requirements are that bidders have an operational office in the North East of England, current experience supporting charity-sector clients, and current experience supporting organisations with more than 1,000 employees, with the full pass/fail criteria set out in the PQQ.
Buyer: NORTH EAST AUTISM SOCIETY. Source: Contracts Finder. Updated 13 Oct 2026.
Key facts
- Estimated value: £900k
- Bids close: 30 Oct 2026
- Location: North East (England)
- Procedure: Other - Two-stage process: Pre-Qualification Questionnaire (PQQ) to shortlist suppliers, followed by Invitation to Tender (ITT) for shortlisted suppliers only
- Contract period: 1 Apr 2027 to 31 Mar 2030
- Category: IT services: consulting, software development, Internet and support (72000000)
From the official notice
North East Autism Society (NEAS), a North East England charity, is seeking to appoint a Managed Service Provider (MSP) to deliver managed IT and cyber security services across the organisation. This is Stage 1 of a two-stage process. Suppliers are invited to complete the attached short Pre-Qualification Questionnaire (PQQ). Shortlisted suppliers will be invited to Stage 2, an Invitation to Tender (ITT), which will allow a longer response period. Services required include: IT service desk; Microsoft 365 support and backup; cyber security monitoring; endpoint management; Azure support; backup and disaster recovery; vulnerability assessments; managed firewall support; and strategic IT consultancy. Scope: approximately 1300 users across 54 sites. Suppliers must have an operational office in the North East of England, current experience supporting charity sector clients, and current experience supporting organisations with more than 1,000 employees. Full pass/fail criteria are set out in the PQQ. Indicative timetable: PQQ deadline [30/10/2026/12pm]; shortlist notified [05/11/2026]; ITT issued [9/11/2026]; ITT deadline [09/12/2026/ 12pm]; contract award [08/01/2027]; contract start [1/04/2027]. Clarification questions must be received by [20/10/2026 12pm]. Completed PQQs should be returned to the email address in the contact details by the closing date and time. Additional information: North East Autism Society (NEAS), a North East England charity, is seeking to appoint a Managed S...
View the official notice
Questions about this tender
When is the deadline?
Bids close on 30 Oct 2026.
What is it worth?
The estimated value is £900k.
Who can apply?
The buyer has marked it as suitable for small and medium-sized businesses.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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