Non Clinical Integrated Crisis Model
The contract covers creation and delivery of a non-clinical integrated crisis service for adults aged 18 and over who identify as being in mental health crisis but do not always require clinical intervention. Tees, Esk and Wear Valleys NHS Foundation Trust, an NHS provider of crisis and urgent mental health services, is seeking an organisation to work collaboratively with its Teesside Crisis and Intensive Home Treatment teams. The service will receive referrals from urgent care services, provide practical and emotional support, engage people who traditionally struggle to access services, manage risk appropriately, and identify or escalate immediate clinical needs while offering a flexible response tailored to local communities and accessible to older people. The estimated contract value is £1,250,000, although the contract duration is not stated. Delivery will cover the four Teesside local authority areas of Redcar and Cleveland, Middlesbrough, Stockton and Hartlepool, within the wider UKC and UKE regions. The critical qualification is the ability to deliver a safe, responsive crisis-support service in collaboration with NHS clinical teams and appropriate referral and risk-management arrangements.
Buyer: TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST. Source: Find a Tender. Updated 20 Oct 2026.
Key facts
- Estimated value: £1.3m
- Bids close: 17 Nov 2026
- Location: North East (England), Yorkshire and The Humber, Darlington
- Procedure: Open procedure
- Contract period: 1 Apr 2027 to 31 Mar 2030
- Category: Health and social work services (85000000)
From the official notice
Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV) provides crisis and urgent mental health services across Teesside through its Crisis Assessment Service, Assessment and Triage teams, Liaison Psychiatry, Street Triage and North and South Intensive Home Treatment Teams. Teesside Adult Mental Health crisis services would like to welcome bids from organisations to work in collaboration with the Teesside Crisis and Intensive home treatment teams to create a new non-clinical service which provides practical and emotional support for people who identify as being in crisis, but do not always require a clinical intervention. To ensure risk is managed appropriately and any immediate clinical needs are met, the new service will receive referrals from Urgent Care services and will be skilled in engaging individuals who traditionally struggle to access and engage with services. The service will support adults aged 18 and over covering the four local authority areas across Teesside (Redcar and Cleveland, Middlesbrough, Stockton and Hartlepool) and be accessible to the older population. The Service will provide a flexible and responsive offer to meet the needs and demographics of the local communities. It will contribute to the delivery of the national agenda to promote alternatives to crisis services.
View the official notice
Questions about this tender
When is the deadline?
Bids close on 17 Nov 2026.
What is it worth?
The estimated value is £1.3m.
Who can apply?
The buyer has marked it as suitable for small and medium-sized businesses.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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