Procurement of an HR and Payroll System
The contract covers implementation and ongoing support for a replacement human resources information system and managed UK payroll service for Look Ahead Care, Support & Housing, a provider operating in the care, support and housing sector. The supplier must deliver core HR and workforce administration, managed payroll and pensions, absence management, recruitment and onboarding, safer-recruitment and DBS compliance, employee and manager self-service, learning integration, employee-relations case management, reporting, governance, security, data migration, integrations, implementation and transition to business as usual. Learning Pool will remain in use during Phase 1 and must be integrated at HR system go-live, while its replacement is a separately priced Phase 2 option. The tender details do not specify a contract value, duration or delivery locations. The critical qualification is the ability to provide a fully managed UK payroll and pensions service meeting statutory, auto-enrolment, tax, payment, Average Holiday Pay and National Minimum or Living Wage compliance requirements.
Buyer: LOOK AHEAD CARE AND SUPPORT LIMITED. Source: Find a Tender. Updated 9 Oct 2026.
Key facts
- Estimated value: £1.5m
- Bids close: 20 Nov 2026
- Location: North East (England), North West (England), Yorkshire and The Humber, East Midlands (England), West Midlands (England), East of England, London, South East (England), South West (England), Haringey and Islington
- Procedure: Open procedure
- Contract period: 10 Mar 2027 to 9 Mar 2030
- Category: Software package and information systems (48000000)
From the official notice
The scope of the tender is to identify a suitable supplier for the implementation and ongoing support of a replacement HR system and managed UK payroll service for Look Ahead Care, Support & Housing. The required solution must support the full employee lifecycle, workforce administration, managed payroll and pensions administration, recruitment, onboarding, compliance, employee relations, reporting, integrations, data migration, implementation and transition to business as usual. Unless expressly identified as a separately priced option or Phase 2 requirement, Tenderers should assume that all items listed in this section form part of the core day-one scope and must be included within the tendered solution and commercial response. • Core HR and workforce administration: employee records, organisational structure, position and employee references, contracts and terms, multiple concurrent engagements per individual, establishment management and post control, including budgeted posts, position management, organisational hierarchy, approval workflows and reporting-line management. • Payroll and pensions: fully managed UK payroll service, including statutory filing, year-end activity, managed pensions administration, auto-enrolment, opt-outs, contribution submissions, provider returns, pension query support, statutory payments, salary sacrifice, attachment of earnings, off-cycle or emergency payments, payroll queries, Average Holiday Pay and NMW/NLW compliance calculations. • Absen...
View the official notice
Questions about this tender
When is the deadline?
Bids close on 20 Nov 2026.
What is it worth?
The estimated value is £1.5m.
Who can apply?
The buyer has marked it as suitable for small and medium-sized businesses.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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