Technology Enabled Care
Norfolk County Council, the local government organisation responsible for public services in Norfolk, is seeking a Technology Enabled Care (TEC) and Virtual Care service. The contract will use technology within care planning to strengthen prevention, promote independence and provide person-centred, strengths-based support, helping residents remain independent in their own homes rather than relying solely on long-term care packages. The supplier will be expected to deliver the TEC and Virtual Care solution and support its integration into care planning in accordance with the Care Act 2014, with detailed requirements set out in the Service Specification. The estimated contract value is £12.7 million, although the contract duration is not stated in the available information. Delivery will cover Norfolk and the UKH15, UKH16 and UKH17 regions. The critical stated requirement is that the service must support compliance with the Care Act 2014 and its prevention, independence and person-centred care objectives.
Buyer: Norfolk County Council. Source: Find a Tender. Updated 16 Oct 2026.
Key facts
- Estimated value: £12.7m
- Bids close: 26 Oct 2026
- Location: Norwich and East Norfolk, North and West Norfolk, Breckland and South Norfolk
- Procedure: Competitive flexible procedure
- Contract period: 8 Mar 2027 to 7 Mar 2030
- Category: Medical equipments, pharmaceuticals and personal care products (33000000)
From the official notice
Norfolk County Council (NCC) is seeking to award a contract for Technology Enabled Care (TEC) and Virtual Care. NCC is integrating Technology Enabled Care (TEC) and Virtual Care into care planning, meeting the requirements of the Care Act 2014 to strengthen prevention, promote independence, and deliver person‑centred, strengths‑based support, shifting the focus from providing long-term care packages to providing solutions that improve outcomes for residents. The new service will support residents, through the use of technology, to stay independent in the place they call home. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions.
View the official notice
Questions about this tender
When is the deadline?
Bids close on 26 Oct 2026.
What is it worth?
The estimated value is £12.7m.
Who can apply?
The buyer has marked it as suitable for small and medium-sized businesses.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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