Tender for Community Family Help Service for Children and Families in Herefordshire
Herefordshire Council, a local government authority, is procuring a countywide Community Family Help Service for children and families under the Families First Partnership reform in Herefordshire. The service will provide integrated early support for families with multiple and/or complex needs, with the provider acting as Family Help Lead Practitioner for most supported families. The scope also includes delivering an agreed programme to help families reduce parental conflict and an agreed training programme for other professionals. The contract is due to start in April 2027 and will run for a minimum of three years, with an option to extend by up to a further two years; no estimated contract value is specified. Delivery will take place across Herefordshire, within the UKG11 region of the United Kingdom. The key stated qualification requirement is the ability to deliver the integrated Family Help Lead Practitioner service, parental-conflict reduction programme and professional training programme, although no formal certification or accreditation requirement is provided.
Buyer: Herefordshire Council. Source: Find a Tender. Updated 8 Oct 2026.
Key facts
- Estimated value: £3.2m
- Bids close: 17 Nov 2026
- Location: Herefordshire, County of
- Procedure: Open procedure
- Contract period: 1 Feb 2027 to 31 Mar 2030
- Category: Health and social work services (85000000)
From the official notice
Herefordshire Council is seeking to appoint a single provider to deliver a countywide Community Family Help Service for children, young people and families with multiple and/or complex needs who require Family Help support. The Service will provide targeted, relationship-based, whole-family interventions that promote resilience, improve outcomes for children and help prevent escalation into statutory services. The successful Provider will act as a key delivery partner within Herefordshire's Family Help model, providing Family Help Lead Practitioners, coordinating multi-agency support, undertaking Family Help assessments and plans, and working closely with statutory, community and voluntary sector organisations. The Service will support a minimum of 150 Family Help referrals and 30 Reducing Parental Conflict cases per annum and will include the delivery of partnership training to strengthen local practice. The contract is expected to commence on 1 February 2027, with an initial mobilisation and implementation period prior to service commencement on 1 April 2027. The initial contract term will be three years, with an option to extend for up to a further two years. The procurement is being conducted under the Procurement Act 2023 using the Open Procedure and is subject to the Light Touch Regime. The maximum available Contract Value for the core Community Family Help Service is £1,550,000 (excluding VAT) over the full potential 5-year term. Subject to demand, additional funding a...
View the official notice
Questions about this tender
When is the deadline?
Bids close on 17 Nov 2026.
What is it worth?
The estimated value is £3.2m.
Who can apply?
The buyer has marked it as suitable for small and medium-sized businesses.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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