Tender for Sensory Impairment Rehabilitation Service in Herefordshire
Herefordshire Council, the local authority responsible for public services in Herefordshire, is seeking a provider for a countywide Sensory Impairment Service for adults aged 18 and over with visual impairment, hearing impairment or dual sensory loss. The service must provide specialist assessment, rehabilitation and enablement, information and advice, equipment and assistive technology, and administration of sensory impairment registration functions, helping residents maintain independence, wellbeing and community connections. Delivery must cover the whole county, including rural communities, and support a population estimated at 55,000 people with hearing loss and 6,000 with sight loss. The contract is expected to start with mobilisation on 1 February 2027 and service commencement on 1 April 2027, for an initial five-year term with an option to extend by up to two years. The maximum value is £833,000 excluding VAT, with up to a further £259,000 excluding VAT available for approved, non-guaranteed assistive technology, equipment and aids purchases. The critical qualification requirement is that the provider must be suitably qualified and experienced to deliver specialist sensory impairment services, with TUPE expected to apply.
Buyer: Herefordshire Council. Source: Find a Tender. Updated 9 Oct 2026.
Key facts
- Estimated value: £1.1m
- Bids close: 13 Nov 2026
- Location: Herefordshire, County of
- Procedure: Open procedure
- Contract period: 1 Feb 2027 to 31 Mar 2032
- Category: Health and social work services (85000000)
From the official notice
Herefordshire Council is seeking to appoint a suitably qualified and experienced provider to deliver a countywide Sensory Impairment Service for adults aged 18 and over who are living with visual impairment, hearing impairment or dual sensory loss. The service forms part of the Council's prevention and wellbeing offer and supports residents to maintain independence, improve wellbeing and remain connected to their communities. The provider will deliver specialist assessments, rehabilitation and enablement support, information, advice and guidance, equipment and assistive technology provision, and administration of sensory impairment registration functions on behalf of the Council. The Service will be accessible across the County of Herefordshire, including rural communities, and will support approximately 55,000 residents living with hearing loss and 6,000 residents living with sight loss. Referrals may be received from service users, health professionals, social care practitioners, carers, families and relevant partner organisations. The contract is expected to commence on 1 February 2027, with an initial mobilisation and implementation period prior to service commencement on 1 April 2027. The initial contract term will be 5 years, with an option to extend for up to a further 2 years. The procurement is being conducted under the Procurement Act 2023 using the Open Procedure and is subject to the Light Touch Regime. The maximum available Contract Value for the Sensory Impairme...
View the official notice
Questions about this tender
When is the deadline?
Bids close on 13 Nov 2026.
What is it worth?
The estimated value is £1.1m.
Who can apply?
The buyer has marked it as suitable for small and medium-sized businesses.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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