The Provision of Firefighter Pension and Administration and Pensioner Payroll Services
The contract covers a comprehensive Firefighters’ Pension Administration and Pensioner Payroll Service for Cleveland Fire Authority, a public-sector fire and rescue organisation. The provider must administer the Firefighters’ Pension Schemes for all active, deferred, pensioner and dependant members, delivering an integrated end-to-end service that includes pension administration, pensioner payroll, member record management and employer support. The scope also requires a secure and robust pension administration platform with workflow and document management, together with comprehensive support for members, pensioners and employers. Throughout the contract, the provider must demonstrate continuous improvement and innovation while maintaining service quality, efficiency, accessibility, a positive member experience and compliance with relevant legislation and regulation. The contract value and duration are not specified, and delivery covers the UK regions identified as UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ and UKK.
Buyer: Cleveland Fire Authority. Source: Find a Tender. Updated 21 Sept 2026.
Key facts
- Estimated value: £500k
- Bids close: 2 Nov 2026
- Location: North East (England), North West (England), Yorkshire and The Humber, East Midlands (England), West Midlands (England), East of England, London, South East (England), South West (England), Hartlepool and Stockton-on-Tees
- Procedure: Open procedure
- Contract period: 1 May 2027 to 30 Apr 2030
- Category: Insurance and pension services (66500000)
From the official notice
The Authority requires the provision of a comprehensive Firefighters' Pension Administration and Pensioner Payroll Service for all active, deferred, pensioner and dependant members of the Firefighters' Pension Schemes ("FPS Schemes"). The Provider shall deliver a fully integrated, end-to-end service encompassing pension administration, pensioner payroll, member record management and employer support. The service must be underpinned by a secure and robust pension administration platform, incorporating workflow and document management capabilities, alongside comprehensive member, pensioner and employer support services. The Provider will be expected to demonstrate a commitment to continuous improvement and innovation throughout the contract term, proactively identifying and implementing opportunities to enhance service quality, efficiency, accessibility and member experience, while ensuring compliance with all relevant legislative and regulatory requirements.
View the official notice
Questions about this tender
When is the deadline?
Bids close on 2 Nov 2026.
What is it worth?
The estimated value is £500k.
Who can apply?
The buyer has marked it as suitable for small and medium-sized businesses.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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