TR5866 A Single Supplier Framework Agreement Digital Learning Design, Development and Maintenance Services pursuant to a framework agreement
The contract covers a single-supplier framework for ESB’s specialist digital learning design, development and maintenance services. ESB, Ireland’s electricity supply and energy organisation, requires instructional design, eLearning development, accessibility reviews, project management, quality assurance and related support for policy, compliance, systems, technical, operational, microlearning, video and animation content. The supplier must work with ESB subject matter experts and stakeholders from onboarding through approval, using structured ADDIE-based development, Universal Design for Learning, purposeful interactivity, governance and review processes, and must provide accessible SCORM-compliant outputs compatible with SuccessFactors on desktop, mobile and tablet devices. Services will be delivered across Ireland, with a dedicated team including an account lead, instructional designers, developers, project managers and QA/accessibility specialists, plus access to customisable pre-existing learning modules. The estimated framework value is £650,000, although no contract duration is stated. The critical qualification is the ability to deliver content meeting WCAG 2.2, EN 301 549 and ESB accessibility requirements, including testing and remediation before final approval.
Buyer: Electricity Supply Board ( ESB ). Source: eTenders Ireland. Updated 16 Oct 2026.
Key facts
- Estimated value: €650k
- Bids close: 24 Nov 2026
- Location: Ireland
- Procedure: Negotiated with prior call for competition
- Category: E-learning services (80420000)
From the official notice
The Contracting Entity intends to procure a Digital Learning Design, Development and Maintenance Services framework for the provision of specialist digital learning services, including instructional design, eLearning development, accessibility reviews, project management and associated support services. The successful tenderer will be required to work collaboratively with Subject Matter Experts (SMEs) and stakeholders to design, develop, review, test and deliver digital learning content from initial onboarding through to final approval and provision of SCORM-compliant outputs. The supplier will be expected to provide a structured and transparent development methodology, supported by appropriate governance, project management, universal design principles including accessibility, quality assurance and stakeholder engagement processes. It is proposed that the Framework will include (non-exhaustive list – high level scope): Create engaging, accessible and effective digital learning that keeps learner needs, content and learning objectives central to the design. Examples of digital learning topics and types include: Policy, process or compliance learning Systems, technical or operational training Bite-sized learning, such as microlearning, video or animation Develop digital learning materials using the ADDIE (Analysis, Design, Development, Implementation and Evaluation) framework, ensuring learning objectives, activities and assessments align with Bloom’s Taxonomy and the needs of...
View the official notice
Questions about this tender
When is the deadline?
Bids close on 24 Nov 2026.
What is it worth?
The estimated value is €650k.
Who can apply?
Any supplier that meets the buyer's requirements can apply. Check the official notice for conditions.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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