Wales Hate Support Centre
The contract covers delivery of the Wales Hate Support Centre, providing free, accessible support and advocacy to victims of hate crime across Wales. The buyer is Llywodraeth Cymru / Welsh Government, the devolved public authority responsible for supporting victims through services that interact with the justice system, despite criminal justice being reserved to the UK Government. The supplier must provide victim support and advocacy, together with training and engagement activities to raise awareness of hate crime, promote prevention, improve reporting and ensure incidents are addressed effectively. The initial contract is valued at approximately £3.66 million overall and will run for four years from 1 April 2027, with an option for a further four-year extension and an additional budget of £1.66 million to £1.83 million excluding VAT. Delivery will take place across Wales within the United Kingdom. The key stated qualification requirement is not specified in the available tender details; bidders will need to meet the eligibility and qualification conditions set out in the procurement documents.
Buyer: Llywodraeth Cymru / Welsh Government. Source: Find a Tender. Updated 20 Oct 2026.
Key facts
- Estimated value: £3.7m
- Bids close: 23 Nov 2026
- Location: Cardiff and Vale of Glamorgan
- Procedure: Open procedure
- Contract period: 1 Apr 2027 to 31 Mar 2031
- Category: Social services (85320000)
From the official notice
The Welsh Government is seeking to procure a new hate crime support and advocacy service from 1 April 2027, replacing the current Wales Hate Support Centre contract that has been funded since April 2022. Although criminal justice is reserved to the UK Government, the Welsh Government is responsible for a range of devolved public services that interact with the justice system and therefore has a key role in supporting victims of hate crime.There is a strong and sustained need for the service. Hate crime recorded by Welsh police has more than tripled since 2011-12, rising from 1,809 to 5,929 incidents, and the latest statistics show a 5% increase in hate crime across Wales in 2024-25, compared with a 2% increase across England and Wales overall. Hate crime can have significant and long-lasting effects on victims, including fear, anxiety, trauma, isolation, and loss of confidence. The impact also extends to families, carers, friends, and wider communities, potentially damaging community cohesion and increasing tensions. The contract will be delivered during a period of significant legislative change, including the introduction of the Crime and Policing Act 2026, which will strengthen and expand hate crime protections. It will also support the Welsh Government's commitment to improve hate crime reporting and victim support, ensuring incidents are addressed effectively and victims receive appropriate support. The Client intends to award a 4-year contract to deliver the Wales Hate ...
View the official notice
Questions about this tender
When is the deadline?
Bids close on 23 Nov 2026.
What is it worth?
The estimated value is £3.7m.
Who can apply?
The buyer has marked it as suitable for small and medium-sized businesses.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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