Face to Face Translation Services Contract
The contract covers a professionally managed face-to-face foreign-language interpretation service for patients, carers and healthcare professionals when English is not the patient’s first or preferred language. The buying organisations are University Hospitals Plymouth NHS Trust, Royal Devon University Healthcare NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust, Devon Partnership NHS Trust and Livewell Southwest CIC, which provide NHS and related healthcare services. The supplier will be expected to provide reliable, responsive and consistent interpreting, with appropriately qualified interpreters supporting patient safety, equitable access to healthcare and a positive patient experience. The estimated contract value is £300,000, although the contract duration is not stated in the available information. Services will be delivered for the participating organisations in the PL6 8DH area of the United Kingdom. The critical requirement is the ability to provide a professionally managed, high-quality face-to-face foreign-language interpretation service for healthcare communications.
Buyer: University Hospitals Plymouth NHS Trust. Source: Contracts Finder. Updated 18 Sept 2026.
Key facts
- Estimated value: £300k
- Bids close: 26 Oct 2026
- Location: Plymouth
- Procedure: Open procedure (above threshold)
- Contract period: 11 Dec 2026 to 10 Dec 2029
- Category: Interpretation services (79540000)
From the official notice
This procurement is being undertaken jointly by: University Hospitals Plymouth NHS Trust Royal Devon University Healthcare NHS Foundation Trust Torbay and South Devon NHS Foundation Trust Devon Partnership NHS Trust Livewell Southwest CIC Collectively referred to throughout this specification as the Participating Organisations. The Participating Organisations require the provision of a professionally managed Face to Face Foreign Language Interpretation Service to support communication between patients, carers and healthcare professionals where English is not the patient's first or preferred language. The purpose of this procurement is to establish replacement arrangements for existing contracts and to secure a high quality, efficient and reliable interpretation service that supports patient safety, equitable access to healthcare services and a positive patient experience. Consistency in service delivery, interpreter quality and responsiveness are key priorities for the Participating Organisations. Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: [removed] E-mail: [removed]
View the official notice
Questions about this tender
When is the deadline?
Bids close on 26 Oct 2026.
What is it worth?
The estimated value is £300k.
Who can apply?
The buyer has marked it as suitable for small and medium-sized businesses.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
Similar tenders
Contains public sector information licensed under the Open Government Licence v3.0.
See all live tenders