FCC/246/26 Est Multi-party Framework for the provision of Out of Hours Call Answering Service With an Initial Contract for 2 Years for Fingal County Council
Fingal County Council is procuring a multi-party framework for out-of-hours call answering services, with an initial contract period of two years. Fingal County Council is a local authority responsible for public services and administration in County Fingal, Ireland. The appointed suppliers will be expected to answer and manage calls received outside normal operating hours, provide accurate and timely responses or onward routing, record relevant information, and support continuity of the Council’s out-of-hours communications. The estimated contract value has not been specified in the available tender information, while the initial framework contract duration is two years. Services will be delivered for Fingal County Council in the IE061 region, covering County Dublin in Ireland. The tender information does not state a specific mandatory certification or qualification requirement; bidders must therefore meet the eligibility and technical requirements set out in the procurement documents.
Buyer: Fingal County Council. Source: eTenders Ireland. Updated 5 Oct 2026.
Key facts
- Estimated value: Not stated by the buyer
- Bids close: 27 Oct 2026
- Location: Dublin
- Procedure: Open
- Category: Telephone-answering services (79510000)
From the official notice
FCC/246/26 Multi-party Framework for the provision of Out of Hours Call Answering Service With an Initial Contract for 2 Years for Fingal County Council
View the official notice
Questions about this tender
When is the deadline?
Bids close on 27 Oct 2026.
What is it worth?
The buyer has not published a value.
Who can apply?
Any supplier that meets the buyer's requirements can apply. Check the official notice for conditions.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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