Framework Agreement for AI Enabled Transcription Tools
Caerphilly County Borough Council, a local government authority, is seeking a multi-provider Framework Agreement for AI-enabled transcription and meeting intelligence tools. The solutions must support recording, transcription, summarisation and management of meetings, discussions and other authorised audio or video content across Council services, while reducing administrative workload, improving record keeping and productivity, supporting accurate document creation, and providing Welsh-language capability and accessibility features. The framework will allow call-off contracts through mini-competitions and direct awards where permitted, with no stated limit on the number of appointed suppliers; delivery regions and estimated value have not been specified. The initial framework will run for up to three years, with possible refreshes and successor frameworks allowing the overall open framework scheme to last up to eight years from the first award. The critical qualification requirement is that bidders must satisfy all advertised award criteria, with quality accounting for 100% of the evaluation.
Buyer: Caerphilly County Borough Council. Source: Find a Tender. Updated 23 Sept 2026.
Key facts
- Estimated value: £8m
- Bids close: 23 Oct 2026
- Location: Gwent Valleys
- Procedure: Open procedure
- Contract period: 1 Dec 2026 to 30 Nov 2029
- Category: Typing, word-processing and desktop publishing services (79550000)
From the official notice
Caerphilly County Borough Council (the “Council”) is seeking to establish a Framework Agreement for AI Enabled Transcription Tools (the “Framework”). The purpose of the Framework is to support the Council to deliver a range of AI Transcription Tools to meet the varying needs of Council. The Procurement process will follow an open framework in line with the Procurement Act 2023 for an AI Enabled Transcription Tools for a multi provider framework with capability for mini competition and direct awards (where permissible) with providers who are successful in being awarded to the framework agreement. All successful Bidder(s) that have met the advertised award criteria will be placed on the framework for competed services, awards following mini-competitions and or Standard Services awards without re-opening competition) (where permissible). There will be no limit to the number of Suppliers to be awarded to the framework agreement following the evaluation of applications. All Bidders will need to satisfy the advertised award criteria as set out in this document to be placed on the framework agreement. The Council is seeking to establish a Framework Agreement for the provision of AI-enabled transcription and meeting intelligence tools. The proposed solutions shall support the recording, transcription, summarisation and management of meetings, discussions and other authorised audio or video content to support a wide range of Council services and business functions. The Council is seek...
View the official notice
Questions about this tender
When is the deadline?
Bids close on 23 Oct 2026.
What is it worth?
The estimated value is £8m.
Who can apply?
The buyer has marked it as suitable for small and medium-sized businesses.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
Similar tenders
Contains public sector information licensed under the Open Government Licence v3.0.
See all live tenders