Independent Workplace Investigation and Employee Relations Services
The contract covers the provision of independent, professional workplace investigation and employee relations support to Tyne and Wear Fire and Rescue Authority, the publicly accountable body overseeing policy and service delivery for Tyne and Wear Fire and Rescue Service. The appointed external organisation will provide experienced HR and employee relations specialists on a call-off basis for complex, sensitive, high-risk or resource-intensive cases, including workplace investigations, disciplinary proceedings and grievance matters. Services will be delivered alongside the Service’s internal HR, management and legal teams where appropriate, with no guaranteed minimum volume or contract value. The initial contract duration is not stated, but two optional 12-month extensions are available. Work will support the Service across its operations and strategically located stations in the Tyne and Wear area, although specific delivery sites are not stated. The critical qualification requirement is that the provider must be a suitably qualified and experienced organisation capable of delivering independent employee relations and investigation support.
Buyer: Tyne and Wear Fire and Rescue Authority. Source: Find a Tender. Updated 9 Oct 2026.
Key facts
- Estimated value: £100k
- Bids close: 6 Nov 2026
- Location: Sunderland
- Procedure: Below threshold - open competition
- Contract period: 1 Jan 2027 to 31 Dec 2028
- Category: Human resources management consultancy services (79414000)
From the official notice
TWFRA (‘the Authority’) is the publicly accountable body that oversees the policy and service delivery of Tyne and Wear Fire and Rescue Service (‘the Service’) on behalf of the community. The Service successfully leads the operational delivery of fire and rescue services such as public protection, fire and other emergency prevention, operational response and resilience. Our stations, staff and appliances are strategically placed across Tyne and Wear to ensure efficient and effective response to fires and other emergencies. Appliances work across station areas and can be mobilised whilst away from their home station. We also have robust arrangements with neighbouring services to enable additional support during major emergencies. Tyne and Wear Fire and Rescue Service (TWFRS) is seeking to appoint a suitably qualified and experienced external organisation to provide independent, professional support with employee relations matters on a call-off basis, as required. The contract will provide flexible access to experienced HR and employee relations specialists to support the Service in the management of complex, sensitive, high-risk or resource-intensive cases, including workplace investigations and disciplinary and grievance matters. The provider will work alongside the Service’s internal HR, management and legal resources, as appropriate. There is no guaranteed minimum volume or value of work under the contract.
View the official notice
Questions about this tender
When is the deadline?
Bids close on 6 Nov 2026.
What is it worth?
The estimated value is £100k.
Who can apply?
Any supplier that meets the buyer's requirements can apply. Check the official notice for conditions.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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