Provision of Residential Building Manager Services at The Makers and Otto Building Developments
The opportunity concerns the planned procurement of residential building manager services for The Makers and Otto, covering two non-social, multi-tenure residential developments and associated significant residential and commercial assets. MAKERS MANAGEMENT COMPANY LTD, operating in residential property and facilities management, is seeking a high-calibre service provider to deliver integrated, hotel-quality facilities and property management. The scope is expected to include proactive asset and property management, long-term maintenance, customer-focused service delivery, resident and occupier relationship management, asset value and condition protection, community engagement, and a seamless soft-landing mobilisation into ongoing operations. The estimated contract value and duration have not been specified, as the current exercise is preliminary market engagement intended to inform the future business case, service requirements and procurement strategy. Services will be delivered in the UKI41 region of the United Kingdom across the two developments. The most critical requirement is demonstrable relevant experience managing non-social, multi-tenure residential environments and substantial residential and commercial assets.
Buyer: MAKERS MANAGEMENT COMPANY LTD. Source: Find a Tender. Updated 6 Oct 2026.
Key facts
- Estimated value: £19.8m
- Bids close: 2 Nov 2026
- Location: Hackney and Newham
- Procedure: Competitive flexible procedure
- Contract period: 19 Feb 2027 to 31 Mar 2032
- Category: Building and facilities management services (79993000)
From the official notice
The Makers Management Company and Otto Management Company, invites expressions of interest for the provision of comprehensive Residential Building Manager Services at The Makers (Nile Street) and The Otto Building (Downs Road). This procurement seeks a high-calibre Service Provider to manage both developments, delivering integrated, 'hotel-quality' facilities and property management services. The successful candidate will demonstrate expertise in non-social, multi-tenure environments, ensuring the long-term maintenance of these significant residential and commercial assets while fostering community and resident satisfaction. We are seeking a partner who is committed to proactive asset management, efficient service delivery, and the seamless integration of our 'soft landing' approach. Please review the tender documentation, which sets out our requirements, scope, and the procurement process in detail. IMPORTANT NOTE - CONTRACTING AUTHORITY AND BUYER This procurement exercise is being hosted on the London Borough of Hackney's e-tendering portal for administrative purposes only. The procuring contracting authority and legal buyer for this requirement is Makers Management Company Ltd (Company No. 11043263), which is acting as the Lead Buyer. The resulting contract will also provide for services to Otto Management Company Ltd (Company No. 11043383). Any contract arising from this procurement exercise will be entered into and executed directly with Makers Management Company Ltd and...
View the official notice
Questions about this tender
When is the deadline?
Bids close on 2 Nov 2026.
What is it worth?
The estimated value is £19.8m.
Who can apply?
The buyer has marked it as suitable for small and medium-sized businesses.
How do I bid?
Open the official notice, register on the buyer's portal and submit your bid before the deadline.
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